Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you request an estimate, contact us, call us, email us, or use a website communication feature.

This information may include:

• Your name
• Phone number
• Email address
• Project or service information
• Property location or service-area information
• Messages and other information you choose to provide

2. Information Collected Automatically

When you visit our website, our website hosting provider and certain service providers may automatically process standard technical information such as your IP address, browser type, device type, referring page, requested pages, and basic website activity.

This information may be used for website operation, security, troubleshooting, performance, and improving the user experience.

3. How We Use Information

We may use information you provide to:

• Respond to estimate requests and inquiries
• Schedule consultations or site visits
• Provide requested hardscaping and property services
• Communicate about your project or appointment
• Provide customer support
• Improve our website and services
• Prevent misuse, fraud, or security issues
• Comply with applicable legal obligations

4. Estimate Forms and Email Communications

Our website may use third-party services such as EmailJS to transmit information submitted through estimate or contact forms to our business.

Information submitted through these forms should only include information reasonably necessary for us to respond to your request.

5. Text Messaging and SMS

If you provide your phone number and consent to receive text messages from RRR Hardscaping, we may send conversational, appointment, service-related, or promotional messages according to the consent you provided.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of future messages or HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing our services.

Mobile information and SMS consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Additional information about website text communications is available on our SMS Opt-In page.

6. Service Providers

We may use service providers that help us operate our website and communicate with customers. These may include website hosting providers, email delivery providers, form-processing services, and communication platforms such as EmailJS and LeadConnector.

These providers may process information only as necessary to provide their services to us and are subject to their own privacy practices and terms.

7. Sharing of Information

We do not sell personal information for money.

We may disclose information when reasonably necessary to operate our business, provide requested services, work with service providers, protect our rights or users, or comply with applicable laws and lawful requests.

8. Data Security

We take reasonable administrative and technical steps to protect information submitted through our website. However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.

9. Data Retention

We may retain customer inquiries and project information for as long as reasonably necessary to respond to requests, provide services, maintain business records, resolve disputes, or satisfy applicable legal requirements.

10. Children's Privacy

Our website and services are intended for homeowners, property managers, businesses, and other adults seeking property services. We do not knowingly request personal information from children under 13 through this website.

11. Third-Party Websites

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices, security, or content of third-party websites.

12. Your Choices

You may contact us to ask questions about information you have provided to us or to request that we update or delete information where reasonably applicable.

You may also opt out of marketing text messages by replying STOP to a message.

13. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, communication practices, or legal requirements change. The effective date shown at the top of this page indicates when this version became effective.

14. Contact RRR Hardscaping

If you have questions about this Privacy Policy or our information practices, contact us: